Getting Started

Create your Danipa Pay account, complete verification, and start sending and receiving money.

3 min read

Welcome to Danipa Pay

Danipa Pay is a multi-country payments app built around fast cross-border transfers, multi-currency wallets, and merchant tools. This guide gets you from "I just downloaded the app" to "I can send my first payment".

Get the app

• iOS — install from the App Store.
• Android — install from Google Play.

The web app at app.danipa.com mirrors most account-management features for when you don't have your phone handy, but the primary surface is the mobile app.

Create your account

1. Open the Danipa Pay app and tap Sign up.
2. Enter your phone number. You'll get a one-time SMS code.
3. Enter the code to confirm your number.
4. Set a strong password — at least 8 characters mixing letters, numbers, and symbols.
5. Set a 4-digit transaction PIN for authorising payments.

If you already have an account, tap Sign in instead and use your phone or email to log in.

Set up your profile

After sign-up, fill in your profile so transfers and verification flow smoothly:

1. Full name — exactly as on your government-issued ID. The verification team matches against this when you submit KYC documents.
2. Email address — used for receipts, statements, and account recovery.
3. Country — your country of residence. This determines which corridors and KYC requirements apply (see Country & Region Guide).
4. Date of birth — required for tier upgrades.

Your wallet

A wallet is created automatically in your country's primary currency (e.g. GHS for Ghana, CAD for Canada, USD for the US). You can add more currency accounts to the same wallet as you need them — see Wallet & Transactions for details on the supported currencies.

Verify your identity

Before you can send or receive most amounts, complete KYC verification.

The required documents and limits per tier are in KYC Verification. Open Profile → KYC verification to start.

Make your first transfer

Once you're at least at the BASIC tier:

1. Open the Send tab.
2. Pick a recipient or enter a phone number / email.
3. Enter the amount.
4. Review the rate, fee, and total debit.
5. Confirm with your transaction PIN.

Step-by-step coverage of every flow:

• Send Money — domestic and cross-border transfers.
• Wallet & Transactions — fund-in, cash-out, and currency conversion.
• Bill Payments — airtime, data, electricity, water, internet, and TV bills.
• Notifications & Alerts — what Danipa Pay can tell you about, and through which channels.

Secure your account

Before you do anything that involves real money, take five minutes to harden your account:

• Enable biometric login (Face ID, Touch ID, fingerprint).
• Enrol step-up MFA — Passkey, TOTP, or SMS as a second factor for sensitive actions. See Security & Account Settings.
• Pick the notification channels you want under Profile → Notifications so you can spot anything unusual quickly.

Need help?

• In-app: Profile → Help & Support.
• This help center: browse the guides under each topic.
• See Troubleshooting for the most common first-time issues.